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CRM Manager

Location:
London
Salary:
£40000.00 - £48000 per annum
Job Type:
Permanent
Date Posted:
about 1 month ago
Expiry Date:
28/09/2024
Job Ref:
BBBH113144_1723625425
Start Date:
14/08/2024
Contact:
Daniel Wexler
Contact Email:
daniel.wexler@xcede.com
Specialism:
Marketing & Insight Analytics

CRM Manager

London (3 x a week)

Up to £48,000

Xcede are partnering with a growing health & wellness retailer in the UK.

This is the CRM role within the business, so you will be responsible for developing and executing strategies to enhance customer engagement, retention, and loyalty.

Key Responsibilities:

  • Develop and implement CRM strategies to drive customer retention, engagement, and lifetime value.
  • Manage and optimize our CRM system to ensure accurate customer data, segmentation, and reporting.
  • Conduct A/B tests to optimise email content, subject lines, send times, and other variables for enhanced performance
  • Analyze customer behavior and feedback to identify trends and opportunities for improvement.

Qualifications:

  • 1-3 years of experience in CRM management, preferably within the retail or health/wellness industry.
  • Knowledge of Klaviyo is preferable

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Daniel Wexler

Daniel Wexler

Specialisms: Data, Digital & Product Analytics, Marketing & Insight Analytics
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